Le Système détecte la souris via Bluetooth, mais ne parvient pas à connecter la souris INFTYLAB M : le chargement reste bloqué. Que dois-je faire ?

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BenQ respect your data privacy. We use cookies and similar technologies to ensure you get the best experience when visiting our website. You can either accept these cookies by clicking “Accept Cookies”, or click “Only Required Cookies” to refuse all non-essential technologies. You can customise your cookie settings here at any time. For further information, please visit our Cookie Policy and our Privacy Policy.

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Le Système détecte la souris via Bluetooth, mais ne parvient pas à connecter la souris INFTYLAB M : le chargement reste bloqué. Que dois-je faire ?

Le blocage sur l’indicateur de chargement est généralement lié au Bluetooth. Essayez les solutions suivantes dans l’ordre :

  1. Supprimez de la liste Bluetooth les appareils que vous n’utilisez plus, puis reconnectez-vous.
  2. Désactivez puis réactivez le Bluetooth du Système, puis réessayez.
  3. Un trop grand nombre d’appareils Bluetooth à proximité peut provoquer des conflits de signal. Déplacez-vous dans une zone comportant moins d’appareils ou utilisez le récepteur USB (Dongle) pour bénéficier d’une connexion plus stable.