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Browse all related FAQsAfter installing the AM01 monitor arm, do I need to adjust the monitor’s tilt tension?
If you are using the Studio Display, no additional tilt tension adjustment is required. The AM01 is factory-calibrated to the optimal tension value, so no further adjustments are necessary.
Is it possible to install the INFTYLAB Studio Arm AM01 / AM02 series monitor arm on a built-in or fixed desk?
The Studio Arm monitor stand offers two installation methods: C-clamp and grommet mount, both of which can be installed on the desktop.
Please check the following:
Is it possible to install the INFTYLAB Studio Arm AM01/AM02 on a desk with beveled or rounded edges?
If the desk edges feature a bevel or rounded corner exceeding 2.5 cm, the stability of the clamp may be compromised. Therefore, it is recommended to ensure that the desk edges offer a flat and stable surface to facilitate the proper installation of the Studio Arm.
If my desk cannot accommodate a clamp and does not have a pre-drilled hole, how can I install the INFTYLAB Studio Arm series using the grommet method?
If the desk is not suitable for using a clamp and there are no existing holes on the desktop:
The grommet supports desktop thicknesses ranging from 10 mm to 70 mm.
If the desktop does not have pre-drilled holes, the material must be sturdy enough to allow drilling.
When using the grommet, the distance between the hole and the desk edge may need to be considered.
Please note:
The grommet requires the arm to be fixed in the same position for an extended period. If you frequently need to move the arm or prefer not to leave marks on the desktop, this installation method may not be suitable.
Common cable management holes on desks typically have sufficient diameter for grommet mounting, but please remember to thread any cables through the hole before securing the mounting bracket.
I would like to disassemble the stand, but the screw between the front and rear arms is stuck and cannot be loosened. What should I do?
Difficulty in loosening the screw may be due to the weight of the monitor and prolonged periods without disassembly.In such cases, it is recommended that two people work together to remove the stand. One person should support the monitor and gently lift it upward, while the other person loosens the screw.
Please ensure that your monitor is supported with both hands at all times during the disassembly process to prevent accidental drops and potential damage.
Can I install the INFTYLAB Studio Arm with IKEA's table?
The ANFALLARE and LAGKAPTEN series desks and workstations are compatible with the INFTYLAB Studio Arm.
However, the INGO series dining and work tables are not suitable for use with the INFTYLAB Studio Arm.
ANFALLARE series desks/workstations: Compatible for installation
LAGKAPTEN series desks/workstations: Compatible for installation
INGO series dining/work tables: Unfortunately, due to insufficient edge clearance, these are incompatible with the BenQ ERGO ARM gas spring monitor stand.
Are there any recommended cable lengths for cable management?
The base cable management box is primarily designed to store peripheral cables and does not have any specific cable length requirements.
For managing cables along the rear arm of the bracket:
Taking the cables connected directly to the monitor as an example (e.g., if you have 4 Type-C cables), a length of 1.5 meters is recommended if you plan to move, extend, or adjust the height of the arm.
What should I do if my monitor sags after installing a third-party brand?
If the height is sagging:
Please confirm that the total weight of all suspended items on the monitor arm falls within the range of 5.8–6.4 kg (12.79–14.11 lbs) or 8–8.6 kg (17.64–18.96 lbs). If the weight is outside these specific ranges, rising or sagging is a normal occurrence. Please return the arm to the sales platform where it was purchased within the return window authorized by your distributor.
If the monitor tilt is sagging:
Please confirm that the total weight of all suspended items on the monitor arm falls within the range of 5.8 kg–8.6 kg (12.79–18.96 lbs).
If it meets this requirement, please use the Allen wrench provided inside the cable management box and adjust it according to the following instructions:
How can I assess whether my desktop environment and workspace are suitable for the use of the AM01/AM02?
Desktop Material Restrictions: It is recommended to use solid wood, durable engineered wood, or metal desktops. Desktops made of glass, hollow core, or honeycomb structures are more fragile and, therefore, not suitable for monitor stand installation, as uneven stress may cause damage to the surface.
Desk Edge Structure Restrictions: If the desk edge features a bevel or a large rounded corner exceeding 2.5 cm, the desk clamp may not secure properly. In such cases, a through-desk mounting method is advised.
Under-Desk Clearance: If there are frames, crossbars, or partitions located too close to the desk edge underneath, the clamp may be obstructed and unable to fasten securely. Under these circumstances, a through-desk mounting solution is necessary.
Supported Desktop Thickness: The AM01 and AM02 support desktop thicknesses—from 15 mm to 70 mm (0.59" to 2.76")—for both clamp and through-desk mounting options.
Rear Clearance: If your desk is positioned flush against a wall with less than 11 cm of clearance between the desktop and the wall, the desk clamp may not fit properly. Additionally, please ensure sufficient space to accommodate the stand’s range of motion to prevent collisions with the wall when rotating or adjusting the monitor’s depth.
Am I able to install or disassemble the AM01 by myself?
Due to the considerable weight of the Studio Display and the need for precise alignment during installation, it is recommended that two people work together to complete the monitor arm installation.
