Welcome to BenQ Europe
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Fits your hand
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Scroll like Mac
Silent in use, clear in response
One mouse. 5 devices. Any connection.
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Type-C Cable
1 device
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BT connection
Up to 3 devices
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2.4G USB Receiver
1 device
Even better.
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What is Mac trackpad-like smooth scrolling?
It makes mouse scrolling feel smoother and more natural, similar to a MacBook trackpad. It is powered by INFTYLAB Glide and requires the desktop app.
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Can I make the scroll direction match my Mac trackpad?
Yes. Set the scroll direction to Natural in the INFTYLAB Glide desktop app. Choose Standard for traditional mouse scrolling.
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Is the 2.4G USB receiver Type-C or Type-A? Will it work with my computer?
The 2.4G USB receiver is Type-C and comes with a Type-A adapter. It works with both Type-C and Type-A ports.
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Do I need to download INFTYLAB Glide to customize the mouse?
Not for basic customization. DPI, polling rate, and three button shortcuts can be set in the web version. Scroll settings, smooth scrolling, and Quick Pie require the desktop app.
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What are the default shortcuts? Can I use them without installing software?
Yes. The mouse works without software, and the function buttons keep their macOS defaults: Mission Control, screenshot, and horizontal scrolling.
FAQ
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FAQs
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How long does the battery last?
A full charge lasts up to 60 days.
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I can't connect when switching to a different Bluetooth signal source. What should I do?
Please turn the mouse off and back on, then switch to that signal source again; if it still won't connect, remove the device in system Bluetooth settings and pair again.
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How do I switch between paired devices?
Press the signal-source switch button on the bottom of the mouse (BLE1/2/3 or Dongle) to switch the target computer. The software's switch-device page shows the connection and device information for each signal source in real time.
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Can the INFTYLAB mouse be used on glass?
Yes. The INFTYLAB M Mouse's high-precision sensor works on most desk surfaces, including mirror-like surfaces such as glass.
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What is INFTYLAB Glide? How do I get started?
INFTYLAB Glide is the configuration software for the INFTYLAB Mouse, used to set the cursor, scroll wheel, and shortcuts, and to manage connections.
It comes in two versions: a Mac/Win desktop version installed on the computer, and an install-free web version configured through the browser. -
How do I disable third-party applications so my mouse isn't affected by other apps?
There are two steps to make sure you aren't affected by third-party mice:
- First close any third-party mouse software running in the background;
- Go to System > Privacy & Security > Accessibility, and turn off the permission for third-party mouse software in the list.
After completing both steps, try scrolling again to see if it improves.
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I can't connect when switching to the Dongle signal source. What should I do?
Please turn the mouse off and back on, switch to the Dongle signal source again, then unplug and replug the USB receiver.
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Why won't my mouse charge via the USB-C cable, and how do I fix it?
If it won't charge, check in order:
- Replace with a known-good USB-C cable and power source;
- Check the charging port for dust or debris;
- Try a different USB port or charger. If it still won't charge, please contact warranty repair.
(During normal charging, the front light breathes blue, and stays solid blue when full; the red light flashing 5 times indicates a charging error.)
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Which operating system versions does Glide support?
Glide supports macOS 13 and above, and Windows 10.0.17763 and above. The web version requires a browser that supports WebHID, such as Chrome or Edge.
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Is there a left-handed version? Can left-handed users use it?
There is currently no left-handed version. The INFTYLAB M Mouse (PS01) uses a right-handed ergonomic design; if you have a need for a left-handed version, please let us know and we'll pass it on to the development team for evaluation.