FAQs

• Is it possible to install the INFTYLAB Studio Arm AM01 / AM02 series monitor arm on a built-in or fixed desk?

  The Studio Arm monitor stand offers two installation methods: C-clamp and grommet mount, both of which can be installed on the desktop. 

  Please check the following:

  1. If your desktop has a cable management hole with a diameter greater than 6 cm, the C-clamp installation can be used.
  2. If the hole diameter is too small (less than 6 cm) or there is no hole, drilling a hole through the desktop is required. Please drill a hole with a diameter of 10 to 20 mm for installation.

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• I have already purchased the iMac with the standard stand. Can I still use it to the AM02?

  Yes, there are two ways to use the AM02 arm:

  1. Purchase the SCS01F VESA Adapter to expand to the VESA standard for compatibility with the AM02.
  2. Contact Apple Support to inquire about replacing the stand with the VESA version for direct use with the AM02.

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• Is it possible to install the INFTYLAB Studio Arm AM01/AM02 on a desk with beveled or rounded edges?

  If the desk edges feature a bevel or rounded corner exceeding 2.5 cm, the stability of the clamp may be compromised. Therefore, it is recommended to ensure that the desk edges offer a flat and stable surface to facilitate the proper installation of the Studio Arm.

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• After completing the installation of the AM02 monitor arm, is it necessary to adjust the weight support for the monitor?

  1. If you are using the VESA of the iMac, no adjustments are required, allowing you to enjoy optimal operation.
  2. If you are using the Stand version of the iMac, please adhere to the following instructions:

            2-1. Ensure that the iMac is securely mounted on the monitor arm.

            2-2. Lower the monitor to its lowest height, then continue applyingdownward pressure until a "click" sound is heard. Afterward, rotate the knob to the next position.

  Please note:
  The knob should only be rotated when the monitor is at its lowest position. Do not attempt to rotate the knob at any other height.

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• If my desk cannot accommodate a clamp and does not have a pre-drilled hole, how can I install the INFTYLAB Studio Arm series using the grommet method?

  If the desk is not suitable for using a clamp and there are no existing holes on the desktop:
  The grommet supports desktop thicknesses ranging from 10 mm to 70 mm.
  If the desktop does not have pre-drilled holes, the material must be sturdy enough to allow drilling.
  When using the grommet, the distance between the hole and the desk edge may need to be considered.

  Please note:
  The grommet requires the arm to be fixed in the same position for an extended period. If you frequently need to move the arm or prefer not to leave marks on the desktop, this installation method may not be suitable.
  Common cable management holes on desks typically have sufficient diameter for grommet mounting, but please remember to thread any cables through the hole before securing the mounting bracket.

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• I would like to disassemble the stand, but the screw between the front and rear arms is stuck and cannot be loosened. What should I do?

  Difficulty in loosening the screw may be due to the weight of the monitor and prolonged periods without disassembly.In such cases, it is recommended that two people work together to remove the stand. One person should support the monitor and gently lift it upward, while the other person loosens the screw.

  Please ensure that your monitor is supported with both hands at all times during the disassembly process to prevent accidental drops and potential damage.

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• After installing the AM02 monitor arm, do I need to adjust the monitor’s tilt tension?

  If you are using an iMac, no additional tilt tension adjustment is required. The AM02 is factory-calibrated to the optimal tension value, so no further adjustments are necessary.
  If sagging still occurs:
  Please ensure that the total weight of all items mounted on the monitor arm is between 3.86 and 5.7 kg.
  If this condition is met, please use the hex wrench provided in the cable management box and follow the instructions below to make adjustments:

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• Can I install the INFTYLAB Studio Arm with IKEA's table?

  The ANFALLARE and LAGKAPTEN series desks and workstations are compatible with the INFTYLAB Studio Arm.

  However, the INGO series dining and work tables are not suitable for use with the INFTYLAB Studio Arm.

  ANFALLARE series desks/workstations: Compatible for installation

  LAGKAPTEN series desks/workstations: Compatible for installation

  INGO series dining/work tables: Unfortunately, due to insufficient edge clearance, these are incompatible with the BenQ ERGO ARM gas spring monitor stand.

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• Am I able to install or disassemble the AM02 by myself?

  Due to the need for precise alignment during installation, it is recommended that two people collaborate to complete the monitor arm installation.

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• Are there any recommended cable lengths for cable management?

  The base cable management box is primarily designed to store peripheral cables and does not have any specific cable length requirements.
  For managing cables along the rear arm of the bracket:
  Taking the cables connected directly to the monitor as an example (e.g., if you have 4 Type-C cables), a length of 1.5 meters is recommended if you plan to move, extend, or adjust the height of the arm.

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